Funding terms

The short version: you are pre-ordering a product, at a founder price, before it exists. You are not investing in Roboda, and you get no share, no interest and no financial return of any kind. If that is not what you wanted, do not pledge.

Version of 19 September 2026. A pledge is governed by the version in force on the day it was made.

1. What a pledge is

A pledge is a reward-based pre-order. You choose a reward tier; the tier states exactly what it promises; you pay for it now; we build it and send it to you. The contract between us is a contract for the supply of that reward, and nothing else.

There are two kinds of reward, and each tier says which it is. A support reward is the project’s updates and perks — your receipt, every build update by email including updates for backers only, and the perks the project lists — and nothing is shipped against it. A product reward is a thing that is made and sent to you. A project offers pledges of any amount with no reward only where its page says so.

1a. What a project may take money for, stage by stage

Every project shows the stage it has reached — research, design, prototype, testing, production or launched — and it moves on only with a dated entry saying what actually happened. What you can back depends on that stage:

• Research and design: nothing is built yet. You can back the work with a support reward, or follow the project for free. Product rewards may be shown as planned, with their price and contents, but they cannot be pledged.
• Prototype and later: a working prototype exists and has been shown working. Product rewards open, each with a latest delivery date (clause 5).

2. What a pledge is not

A pledge is not an investment, a security, a deposit scheme, a loan or a collective investment scheme. It does not give you:

• any share, unit, stake or ownership in Roboda or in any company;
• any interest, dividend, coupon, profit share or revenue share;
• any right to repayment of the money as money, except as a refund under clause 6;
• any voting right, any right to accounts, or any control over the business.

Nobody at Roboda is permitted to offer you any of the above in connection with a campaign, in writing or in conversation. If anybody does, the offer is void and we want to hear about it.

3. Payment, and what we hold

Payment is taken through Razorpay at the time you pledge. Card, UPI and netbanking details are entered on Razorpay’s own page and never reach this site; we store only what is needed to reconcile the payment — the payment reference, the amount, and whether it settled.

A pledge is confirmed when the payment settles, which is signalled to us by Razorpay and not by your browser. You will see a verification message immediately, and your receipt is emailed to you once it settles. Both carry the same pledge reference, in the form RBF-YYYYMMDD-NNNNN. Keep the receipt: it is your record of the pledge until the tax invoice is raised at despatch.

4. GST

GST is not charged on your pledge. A pledge is an advance against a supply of goods that has not yet happened, and under the CGST Act an advance received for goods is not taxed on receipt. GST is charged on the tax invoice raised when your reward is despatched, at the rate in force on that date, and that invoice is what you keep for your records.

If the campaign is refunded, no GST has been collected from you and none is refunded — you get back exactly what you paid.

5. Delivery dates

A product reward carries two things: an estimated delivery, made in good faith when the reward opened, and a latest delivery date, no more than twelve months after it opened. Building something new is exactly the activity in which estimates move, so the estimate may move; the latest date does not.

If a date slips we will say so in a campaign update, say why, and give a revised estimate. If a product reward has not been despatched by its latest delivery date, your pledge is refunded in full, without you having to ask, unless you tell us you would rather keep waiting.

6. Refunds and cancellation

Before despatch

You may cancel a pledge and have it refunded in full at any time before your reward is despatched, by emailing us with your pledge reference. Refunds are made to the original payment method; Razorpay typically takes five to seven working days to return the money to your account.

If the campaign does not reach its goal

Each campaign states, on its own page, whether an unmet goal means every pledge is refunded in full. Where it says so, that is a promise and we will keep it without you having to ask. Where a campaign says instead that it keeps what it raises, the page says that too, in the same place, and you should read the risks section before backing it.

After despatch

Once your reward has shipped, the ordinary refund and cancellation policy applies, including the rule that extrusion cut to a length you chose cannot be returned.

7. Risks

Every campaign page carries a risks section written for that machine, and it is part of these terms. Backing a product in development means accepting that it may be late, that a specification may change as the engineering is proven, and that a component that is available today may not be available in six months.

We publish the engineering numbers each machine was designed to, and the drawings and the 3D model on a campaign page are generated from those same numbers. They are technical illustrations to design specification, not photographs of a machine that has been built.

8. Changes to a campaign

We may add tiers, publish updates and correct errors on a campaign page. We will not change what an existing pledge promised you after you have made it: if a tier you backed can no longer be delivered as described, you will be offered the nearest equivalent or a full refund, and the choice is yours.

9. Your data

We keep your name, email, phone number and delivery address to fulfil the reward and for as long as we are required to keep sale records. Backers are never named in public: no page shows any backer’s name, email, phone, address, reward or amount — a project page says only how many people have backed it.

Your email address is used for your receipt, for delivery notices, and for the project’s updates and stage news. Every update carries a link to stop them, and stopping them never stops a receipt or a delivery notice. See the privacy policy.

10. Contact and grievances

OWNER TO COMPLETE: registered entity name, registered address, GSTIN, and the grievance officer’s name, email and telephone number (Consumer Protection (E-Commerce) Rules 2020, rule 4(5) — publishing these is not optional), plus the city whose courts have jurisdiction.

Until those are published here, questions about a campaign or a pledge go to the contact page, quoting your pledge reference.